Privacy Policy

1. Introduction

Welcome to Mile Media Solutions (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, engage with our ads, submit a form, or communicate with us through any of our digital platforms.

By using our website or providing your information, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you complete a form, book a call, or contact us, we collect:

• Full Name

• Business Name

• Email Address

• Phone Number or WhatsApp Number

• Business Type (e.g., hotel, spa, guesthouse)

• Any other details you voluntarily provide

b. Usage Data

When you browse our website or engage with our ads, we may automatically collect:

• IP address and browser type

• Pages visited and time spent on site

• Device information (mobile, tablet, desktop)

• Source of visit (social media, ad, search engine)

c. Cookies & Tracking

We use cookies and tracking pixels to:

• Measure ad performance

• Improve website experience

• Personalize future marketing messages

You can disable cookies in your browser settings at any time.

3. How We Use Your Information

We use your information to:

1. Provide our advertising and lead generation services

2. Contact you to schedule your strategy call or respond to your inquiry

3. Deliver tailored marketing and communication relevant to your business

4. Improve our services, website, and ad campaigns

5. Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal data to any third party.

4. Legal Basis for Processing (GDPR/POPIA Compliance)

We process your information based on:

• Your consent (when submitting forms or subscribing to updates)

• Contractual necessity (to deliver services you’ve requested)

• Legitimate interest (to improve our services and marketing relevance)

You may withdraw your consent at any time by emailing us at [email protected].

5. Data Storage & Security

Your information is securely stored using encrypted databases and protected systems.
We take reasonable steps to prevent:

• Unauthorized access

• Data loss or misuse

• Accidental disclosure

Access to personal information is limited to authorized Mile Media Solutions team members only.

6. Data Retention

We retain your data only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, accounting, or reporting obligations

If you request deletion, we’ll remove your data from our systems within 30 days.

7. Sharing Your Information

We may share limited information with trusted third parties that assist us in:

• Running ads (e.g., Meta, Google)

• Managing forms and automation tools (e.g., Calendly, HubSpot, ClickFunnels, MailerLite)

These partners are bound by confidentiality and data protection agreements.

8. Your Rights

Under POPIA and GDPR, you have the right to:

• Access your personal information

• Request correction or deletion

• Withdraw consent for processing

• Object to direct marketing

To exercise these rights, contact [email protected].

9. Links to Other Websites

Our website or ads may contain links to other sites.
We are not responsible for the privacy practices or content of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Mile Media Solutions
📧 [email protected]
🌐 www.milemediasolutions.co.za